Seminars for executives, project managers and consultants, who need to, or wish to, resolve conflicts.

CONFLICT MANAGEMENT COURSES & SEMINARS

Conflicts are part of everyday working life. In the international business environment it is particularly important to have conflict detection and systematic conflict resolution strategies. These must also incorporate the cultural perspectives of the persons involved.

Six good reasons for International Conflict Management

1. Conflicts in the professional environment cost time, money and nerves.

2. Cultural differences in conflict communication and conflict resolution exacerbate often the seriousness of the conflict.

3. Constructive conflict behaviour in international cooperation increases the team performance.

4. The constructive conflict management ensures a results-oriented cooperation with business partners.

5. Constructive conflict management can also help with sustainable relationships.

6. A constructive approach to these conflicts is motivating and thus making a valuable contribution to the company’s success.

During my courses and seminars I combine field-proven methods of conflict competence with cultural competence. In an international context you will learn how to:

• Identify conflicts early

• Manage existing conflicts

• Tackle necessary conflicts

• Prevent unnecessary conflicts

During my courses and seminars, I use primarily interactive methods.

You have the option to work out real cases of conflict of your environment. In discussions and role- playing it will be possible to develop solutions for your conflicts. The theme of conflict management is specifically addressed in a comprehensive intercultural context. Means and methods used are presentations, practical exercises, exchange of individual experiences and communication exercises.

After completion of the course or the seminar I remain in contact with you, and I am available to answer any further questions you may have.

Participants for Courses & Seminars

Professionals and managers at all levels, project managers and consultants who need (or want) to improve their conflict resolution skills.